| Horizon FEP Service |
Telephone Contacts |
Mailing Address |
| Customer/Provider Service |
1-800-624-5078 |
|
| Claims Submission |
|
Horizon Blue Cross Blue Shield NJ
Federal Employee Program
PO Box 656
Newark, NJ 07101-0656 |
| FEP Regular Correspondence and Provider Appeals |
|
Horizon Blue Cross Blue Shield NJ
Federal Employee Program
PO Box 656
Newark, NJ 07101-0656 |
FEP Member Reconsideration
(See Disputed Claims Process in Service Benefit Brochure) |
|
Horizon Blue Cross Blue Shield NJ
Federal Employee Program
3 Penn Plaza
Attn: Reconsideration
Mail Station PP-02N
Newark, NJ 07105 |
| PreCertification/Utilization Management/Case Management & Inpatient Appeals |
1-800-664-2583 |
|
| Health and Wellness Education Programs |
| Asthma Health Education, Diabetes Health Education, Coronary Artery Disease Health Education, ESRD and Heart Failure Health Education Program |
1-866-697-9696 |
|
| Caremark RX Program |
| Retail Pharmacy |
1-800-624-5060 |
|
| Mail Order RX |
1-800-262-7890 |
Caremark
PO Box 52056
Phoenix, AZ 85072-9988 |
| Overseas RX Benefits |
1-888-999-9862 |
Blue Cross and Blue Shield
Service Benefit Plan,
Retail Pharmacy Program
PO Box 52072
Phoenix, AZ 85072-2057 |
| Laboratory Services |
| Quest Diagnostics and Lab Services |
*1-800-225-7483
(site locator)
*1-800-825-7320
(Customer Service) |
|
| Laboratory Corp of America (LABCORP) |
*1-800-631-5250
(site locator)
*1-800-845-6167
(Patient Billing) |
|
| Dianon System |
1-800-328-2666 |
|
| Magellan Behavioral |
| Customer Service Member/Provider & Treatment Plans |
1-800-626-2212 |
Magellan Behavioral Health
199 Pomeroy Road
Parsippany, NJ 07054 |
| Outside the Continental US |
| When Overseas |
1-804-673-1678
(collect call) |
FEP Overseas Claims Section
CareFirst Blue Cross Blue Shield
PO Box 96242
Washington, DC 20090-6242 |
| When in US, Puerto Rico and US Virgin Islands |
1-800-699-4337 |
FEP Overseas Claims Section
CareFirst Blue Cross Blue Shield
PO Box 96242
Washington, DC 20090-6242 |
